Rich Hua & EPIQ Leadership

 

Chief EQ Evangelist | Global Keynote Speaker  | Transformation Consultant | Technology Executive


Building Emotionally Intelligent Cultures—At Global Scale

 
Rich Hua is one of the world's foremost experts in building emotionally intelligent cultures of innovation at scale. As Chief EQ Evangelist and Worldwide Head of EPIC at Amazon, he built the world's largest corporate-based EQ community of 70,000 members, making him one of the few people who has successfully scaled emotional-social intelligence from theory into a global movement. His initiative ultimately reached over 1.5 million leaders, employees, customers, and partners globally, reshaping the mindset and behavior of leaders in every part of the world.
 
Rich served as the expert advisor to the Amazon Alexa team as they imbued Alexa+ with empathy and emotional intelligence, helping shape the world’s most pervasive AI-powered virtual assistant embedded in over 600 million devices. 
 
Rich is a globally sought-after keynote speaker who has consistently delivered the highest-rated sessions at elite leadership events all over the world, speaking to audiences up to 10,000+. He has has been featured in The Guardian, The Washington Post, and AWS Executive Insights.
 
Rich founded the EPIQ Leadership Group to help  leaders worldwide build adaptable, resilient, and innovative cultures that are both high-performing and deeply human. This is especially critical in a world being reshaped and redefined by AI. His message is unmistakable: IQ alone is not enough. Leaders and organizations must harmonize their EQ + IQ—what he calls the EPIQ skill set—to thrive and succeed in the midst of complexity, ambiguity, and opportunity.

How Rich Works with Leaders & Organizations

Keynotes

Dynamic, thought-provoking, and deeply human keynotes that challenge leaders to rethink how they lead in an era of AI, change, and fatigue. Rich blends compelling storytelling, cutting-edge research, and real-world experience to inspire action at scale—leaving audiences energized, aligned, and ready to lead differently.

 

Workshops

Immersive, highly engaging workshops that turn insight into capability. These sessions equip leaders and teams with practical EPIQ tools they can apply immediately to improve trust, collaboration, adaptability, and performance in fast-moving environments.

 

Executive & Organizational Consulting

Strategic advisory partnerships for executives and leadership teams navigating transformation, growth, or cultural change. Rich works closely with senior leaders to diagnose challenges, design emotionally intelligent strategies, and embed human-centered leadership practices that drive sustainable results.

 

Executive Coaching

Personalized, high-impact coaching for senior leaders who want to elevate their empathy, purpose, inspiration, and connection. These engagements build deep self-awareness, resilience, and clarity—helping leaders show up with confidence, clear thinking, and humanity when it matters most.


Testimonials

"This was one of the best trainings I have ever attended. the story, message, materials - all great and useful for my internal and external connections. This should be mandatory for all employees."

• Account Executive, Amazon Ads

 

"Rich's presentations are not only engaging and compelling but also perfectly blend personal stories with effective calls to action, making his insights profoundly resonant and actionable."

• Head of Technical Strategy, Leading Restaurant POS SaaS company

 

"This was one of the most engaging, informative, valuable and well-delivered sessions I have seen anywhere."

• Sales Manager, AWS

 

"The engagement produced positive changes for me as a leader and these changes rippled through the broader

organization."

• Chief Technology Officer, UK Fintech Company

 

”This was fantastic. I’ve gained more value from this session than from my executive coach! Thank you, Rich!”

• HR Leader, AIGX at Amazon

Upcoming Events

Join Rich for these engaging and interactive sessions coming up. Rich will answer your questions about these salient topics. 

Be sure to sign up even if you can't make the live session. By registering, you will automatically receive a recording.


Adaptability & Resilience: Irreplaceable Skills in an AI Era

Professionals are dealing with unprecedented complexity, ambiguity, and pressure. In this environment, IQ and technical skills are not enough. Thriving requires integrating emotional intelligence with cognitive intelligence—strengthening adaptability and resilience. Learn to strengthen these irreplaceable human skills so you thrive through disruption vs. merely enduring it.

Date & Time: Jan 21 at 12 pm PST

Sign up here.


The EQ Edge: Leading through Change, Fatigue and Uncertainty

As leaders navigate accelerating change, AI disruption, and rising fatigue, IQ and technical expertise alone will no longer suffice. The real challenge is human. Leaders need the EQ edge—self-awareness, adaptability, and empathy—to manage stress, lead through uncertainty, and build teams that stay engaged, inspired, and resilient under pressure.

Date & Time: Jan 28 at 9 am PST

Sign up here.


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